This is is my first time going to Tesco with my friends who are also my group member. This is a memorable and interesting as we get to go to Tesco to survey stuff there and do our project together. In this intergrated group project, I get to learn that working as a group as not easy because when we first reached there, we are confused with what and where should we start first. Then, I suggest to my friend that we can actually divide works among us as in some of us can go around and check out what all the things that can be written as answer into the paper. My group member and I actually took around 2 to 3 hours to survey and write down what we have seen and what we have surveyed on the paper. In this project, I have learned that everyone in this group is equal important so that if they have opinion towards some question, they should voice it out so that we can save time and have more different answers. Besides that, it amazes me to know that Tesco Hypermarket actually sells different kind of groceries ranging from food to household electronics and they even sell pet food too. Facilities are provided to customer to make it easier and more convenient to shop. Example like weighing machine is easy for customer to know how heavy is their stuff. They also provide trolley for customer to avoid any inconvenient. Customers can bring their stuff around without having to carry all of them. Tesco has classified food according to number and hanged it on top to make it visible and easier for customer to look for what they want. It helps to save time.

There are three different things  that I have learnt about Taylor’s Graduate Capabilities in this trip to Tesco which are Interpersonal skill, communication skill and also digital literacy. Interpersonal skill are the life skills we use every day to communicate and interact with other people. Working with others in a team is not an easy task because we have to understand the team dynamics and work with others in team. For example, when my group member have opinion towards thing I do, I accept it and not fight back because I respect them. Besides that, Communication is the process of transferring signal or messages between a sender and a receiver through various methods. Thus, it is important for us communicate appropriately in various setting and modes in order to have a good communication skill so that any miscommunication can be avoided. For instant, my group member and I will discuss before we divide the work so we know  who will do which question for what subject. This will help to avoid any confusion and we can work it together more efficiently. In addition, digital literacy is one of the thing that I have learnt during the visit to Tesco. In this modernized world, the use of Information and communication Technology (ICT) and related technologies are crucial as it helps to improve its efficiency and effectiveness of Tesco company at all levels. For example, all of the security guard have a walkie-talkie which allows them to talk to other security guard. They also have security camera all over the places to surveillance what’s happening inside Tesco. 

I have learnt a lot of things while carrying out this project with my group member and I believe that it will help me in my future. In my group, there are different races of people and they do not understand Chinese so that I would have to use English to communicate with them and also speaking English to people who work in Tesco to get detail from them to work on my project. Through this project, I can speak English more fluently compared to last time. Nowadays English has become more important as it is one of the international languages that are used to communicate to people from other country. On the other hand, I have improved my interpersonal skill such as accepting other’s opinion and being patient enough to explain to my group member. Teamwork shows it all as we carry out the project together as a group instead of individual. We work together and discuss it together to get the right answer and of course pointing out each other’s mistake. It has proven that digital literacy is important is not only business field but in other field too. For example, I would suggest to the company that I might work in future to apply the use of digital literacy into the business as they can now use their phone to check out what is the security camera showing. You need not to stay in the computer room to check out what’s happening right now.

IVY THEN